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Delivery costs

Netherlands:
Free shipping for NL orders over €50,-

Below €50,- letterbox €2,95 (order fits through letterbox)
Below €50,- box €5.95 (regular package)

Europe and world wide:
Letterbox orders €12.50 (order fits through letterbox)
Box 0-2kg €15,-
Box 2-5kg €22.50
Box 5-10kg €27.50
Box 10-20kg €40,-

You will find the specific details at your checkout, depending of the total weight of your order and the destination.

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Safety

Our small Restored team is happy to help you personally if you have any questions.
Feel free to contact us at via info@restored.nl or simply make a call to +31203376473 (during store opening hours).

We will parcel up your items safely and with love. The Dutch PostNL is responsible for the insured shipments, in cooperation with the postal service of your country.

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Shipping

We ship all over the world. We will ship your order within 2 working days.

Because we sell small and unique collections, produced by crafters and designers, we sometimes have to wait for stock. Therefore, the shipping date may go up to 7 working days. In that case we will contact you.

Please note that the day of arrival of your order depends on the Dutch postal service and of the postal service of your country.

For urgent orders or questions, please contact info@restored.nl, we will always try to help you out!

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Returns

If you are not satisfied with your purchase, you have 30 days to return your order.
Items returned must be unused and in original condition. 
The shipping costs and the costs made for the return shipment are not refundable (except for faulty items, see below).

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Refund

Please add a note to your return, with your name and email address. If the product has arrived safely, we will do the refund. Your refund will be credited back via the original method of payment. Please allow up to 3-5 days for your refund to appear on your bank statement. 


Returns by post

To return an online purchase, please follow these instructions:
Please send your parcel to:

Restored
Haarlemmerdijk 39
1013 KA, Amsterdam
The Netherlands

We recommend you send your return using a trackable method! Until we receive your return to our shop, the items and their condition are your responsibility.

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Faulty items

Please carefully check your items once they have arrived. Should you receive a faulty/damaged item please email us at info@restored.nl with pictures. 
We will contact you and advise on how to return and how to receive the refund of the shipping costs.

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info@restored.nl
+31203376473

VAT NL818372011B01